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Job Details

Customer Service Agent Alcoa Tennessee

Company name
Piedmont Airlines, Inc.

Location
Alcoa, TN

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Profile

Gate agents work together as a team to provide excellent customer service and meet corporate objectives. Customer service agents must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include computerized passenger boarding, assisting customers with special needs, change customer flight itinerary and seat assignments as required. Other duties as assigned.

Minimum Qualifications:

18 years of age or older

High School Diploma or GED

Valid Driver's License

Ability to work all shifts, all days including nights, weekends, holidays

Work outside in all weather conditions

Able to lift up to 70 pounds

Successful completion of training course

Preferred Qualifications:

Previous airline experience

Previous employment as a front-line customer service provider

Basic knowledge of computer applications and programs

Bachelor's Degree in Aviation, Business or related field

Work Environment:

Airport ramp environment, subject to varied weather conditions and elevated noise levels

Work weekends, nights, holidays and/or irregular shifts

Physical Requirements:

Frequent stooping, bending, kneeling, lifting up to 70 pounds; provide assistance to customers with disabilities

The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required

We also require proof of High School or GED completion

Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available

M/F Disabled and Vet EEO/AA Employer

Exceptional Aviators - Major Opportunities

Company info

Piedmont Airlines, Inc.
Website : http://piedmont-airlines.com

Company Profile
At Piedmont Airlines, we are proud of what we do each and every day. Our pilots are some of the best in the industry, our safety record is unparalleled, and we offer outstanding benefits and travel privileges.

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