Global Eagle Entertainment
Description DEPARTMENT Aircraft Engineering and LRU Integration REPORTS TO Aviation Support Engineer I EMPLOYMENT TERM Full-time COORDINATES WITH Product Support, Customer Support Manager, Aircraft Engineering, QA, Software Development DIRECT REPORTS N\/A POSITION BASED IN Lombard, IL\/USA. Some international travel may be required Global Eagle is the leading satellite-based provider of connectivity and media for fast-growing mobility markets across air, land and sea. The company provides the industry\u2019s most comprehensive and advanced global product and services platform to organizations and people on the move. Our customers include commercial airlines, business jets, cruise and ferry lines, yachts, and commercial shippers. In addition, it provides products and services for the world\u2019s most remote land-based natural resource energy operations, governments, non-governmental organizations, and mobile network operators. Supported by best-in-class and proprietary technologies, Global Eagle offers a fully integrated suite of solutions for connectivity and content, including Wi-Fi, on-demand video, multi-platform and multi-format entertainment content, interactive software, portable In Flight Entertainment solutions, content management services, ecommerce solutions, original content development, voice, cellular and 3G\/LTE services, and mission-critical communications. Find out more at www.globaleagle.com . Follow us on LinkedIn Role Summary Responsible for engineering support and engineering services related to the support of our carrier customers, including manufacturing support, kitting, and installation support. Partnering with Product\/Field Support, Systems Engineering and Aviation Design Engineering to maintain excellence in the area of engineering support. Performing primary engineering as needed. Key Responsibilities Responsible for generating and checking electrical drawings and designs for modifications to commercial aircraft. Partnering with Software Development, Systems Engineering and Aviation Design Engineering as appropriate. Performing system test design and execution as needed. Work with customer support as engineering liaison to take ownership of customer issues reported and seeing those problems through to resolution. Research, diagnose, troubleshoot and identify solutions to aviation engineering\/system field issues. Prepare\u00a0and\/or check documentation to ensure satisfaction of customer, company and\u00a0regulatory requirements. Work\u00a0to quickly resolve electrical manufacturing and installation problems. Perform\u00a0additional engineering duties as directed. Qualifications\/Experience BS Degree in Engineering, Aerospace\/Avionics preferred.. 2-5 years\u2019 recent experience working in engineering customer\/field support. Working knowledge of and experience with aircraft design methodologies and standard practice desired. Working knowledge of and experience with EWIS and SFAR 88 desired Familiarity with Microsoft Office Suite Other Responsibilities: Participate in design reviews, review technical documentation and drawings Interface with external groups such as the FAA, OEM, supplier and\/or customer engineering group, and internal groups. Skills\/Interests Strong verbal and written communication skills Commitment to the continuous process of education and development of him\/herself Shares knowledge, skills, experience and coaching for improvement Works towards company goals Please note : Only shortlisted candidates will be contacted.
Global Eagle Entertainment
Website : http://www.geemedia.com
Global Eagle Entertainment Inc. (Nasdaq:ENT) is a leading worldwide provider of media content, technology and connectivity solutions to the travel industry. Through the industry's most comprehensive product and services platform, GEE provides airlines with a wide range of inflight solutions. These include Wi-Fi, movies, television, music, interactive software, as well as portable IFE solutions, content management services, e-commerce solutions and original content development.