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Job Details


Company name
Novictor Aviation

Honolulu, HI

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Novictor Helicopters is a leading provider of helicopter tours and helicopter charter flights on the island of Oahu. We offer charters and daytime, sunset, and nighttime city lights tours every day of the year. We are seeking organized, self-motivated individuals to join our team as a Dispatcher. Dispatchers are paid hourly and benefits include overtime pay, health insurance coverage and disability coverage. Candidates are required to submit a resume and two references. Novictor Helicopters has a culture of excellence that provides its customers with the highest level of customer service in the Hawaiian tour market, and we are looking for team members with impeccable character and a dedicated work ethic.

Essential Functions

Communicate passenger pick-up information to drivers

Confirm passenger pick-up and drop-off with drivers

Coordinate alternate pick-up locations with shuttle drivers and reservation team as necessary

Update shuttle drivers with new reservation information throughout the day

Resolve passenger pick-up problems in coordination with the Reservationist and Operations Manager

Notify the Operations Manager and Ground staff of the arrival and departure of the shuttle

Enter passenger information into our flight management software

Coordinate with the Operations Manager to control the movement of shuttles and ensure shuttles are always positioned to perform immediate pick-ups


6 am to 4pm

Dispatchers work 3 or 4 days per week on a rotating schedule

Days off are subject to change due to work requirements

Pay and Benefits

Competitive Pay Scale

Health Insurance and Temporary Disability Insurance coverage

Job Requirements


Fluent in English

High school diploma

1 year of customer service experience

Familiarity with online reservation software such as Bookeo a plus but not required

Strong organizational skills

Strong verbal communication skills

Ability to work in a team environment

Valid driver’s license

Company info

Novictor Aviation

Company Profile

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