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Job Details

Airport Customer Service Representative SEA

Company name
CLEAR

Location
Seattle, WA, United States

Employment Type
Full-Time

Industry
Aviation, Customer Service, Sales

Posted on
Jul 10,2019

Valid Through
Oct 23,2019

Apply for this job






Profile

CLEAR makes life easier and more secure by using biometrics – your fingerprints, eyes and face – to confirm that you are you, and keep you moving. Imagine a world where you can do virtually everything you need to – breeze through the airport, buy a beer at the game, check-in at the doctor’s office, access your office building, and more – without ever pulling out your wallet or phone. Now in 45 airports and other venues nationwide, you are your ID, credit card, ticket, reservation and more with CLEAR.

We’re defining and leading an entirely new industry, moving quickly with data-informed decisions, obsessing over our customers, and investing in great people to lead the way. Recently named on CNBC’s Disruptor 50 List and winner of the SXSW Interactive Innovation Award, we’re working tirelessly to create frictionless customer experiences for our 3 million members across the country.

CLEAR

90 Anthem

How It Works

Job Responsibilities:

Have fun and work hard! As a CLEAR team member, you will learn as you grow – training on every aspect of the operation and progressing in responsibility and pay.  You will acquire various certifications along the way and will gain skills and experience to help you contribute to your success and ours.

Other responsibilities of the Ambassador position include:

Ability to function autonomously and with integrity keeping the CLEAR’s customers and business partners best interests in line.

Strong communication skills and the ability to engage with potential customers and members alike

Ability to follow detailed instructions and execute to them with 100% accuracy, in a fast paced and constantly changing environment

Drive membership enrollments through engaging travelers and educating them about the benefits of CLEAR

Reaching for new challenges and asking for additional responsibility

Balancing high volume with high quality customer experiences

Participating in ongoing training and development

Resolve traveler and/or members concerns or inquiries in an appropriate and timely 

manner, escalating to higher level as necessary.

Consistently demonstrate adherence to security procedures by validating airline documents, verifying CLEAR member traveler identification and following documented security protocols

Job Requirements:

In the Ambassador role, you must be eager to learn and grow in a fast-paced, high volume, and team-oriented atmosphere. We are seeking warm, friendly, and highly motivated candidates to be future CLEAR leaders in a hospitality-driven, fun, and team-oriented environment.

Other requirements include:

Previous hospitality or retail experience,

a plus –

we’ll teach you the rest!

Ability to learn quickly in fast-paced, high volume environment

Self-motivated achiever interested in taking on additional roles and responsibilities, and selling CLEAR!

Sales experience a plus

Open availability and flexibility is a must – ability to work a variety of shifts

Must be dedicated to both security and customer service

Detail oriented with a great sense of pride for self and company integrity

Ability to comply with all security and safety guidelines, policies and procedures, and follow protocol thoroughly and consistently.

Exceptional verbal communication skills and not afraid to approach others to engage in conversation

Ability to stand for 10 hours per day and work a full time schedule

Ability to lift 40 lbs

High school diploma or GED equivalent

Able to pass a background check, drug screen, and obtain an Airport Badge

CLEAR is an equal opportunity employer. We offer a chance to work with talented people in a collaborative environment and provide top-notch benefits including health insurance, generous time off and much more. To learn more about us please visit our website at

www.clearme.com

Company info

CLEAR
Website : https://www.clearme.com

Company Profile
At CLEAR, we all report directly to the customer. We aim to surprise and delight, building trust in our brand with every experience. This extends to our mission critical focus on the safety and security of our customers and their data.

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