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Job Details

Cross Utilized Agent - SPI

Company name
SkyWest Airlines.

Springfield, IL

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Primary Job Duties
SkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well. We pride ourselves in being an on-time airline and are seeking dedicated individuals that understand a deadline-driven environment, while also maintaining high quality standards of operational safety and customer service. As a SkyWest employee, you will be part of an exciting team of professionals that love working in the travel industry and sharing their enthusiasm with the passengers. From the seasoned traveler to the first time flier, we want to make it a great experience.
As a Cross Utilized Agent, you are responsible for ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, processing baggage between baggage areas in the airport facilities and aircraft, receiving and dispatching aircraft.

Load/unload customer luggage, airfreight and company mail on/off aircraft
Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, re-book passengers, all in a prompt and friendly manner
Escort passengers and special needs customers safely and courteously
Marshall aircraft in and out of the ramp area
Service aircraft as needed
Other duties as assigned

Minimum Requirements

Must be at least 18 years of age
US citizen or show proof of right to work in US
Must possess a valid driver license
All applicants must apply online to be considered for the position

Physical and Other Requirements

Ability to lift 60 pounds consistently, with or without a reasonable accommodation
Willing to work nights, weekends and holidays
Attend 4 days of Basic Station training
Attend 3 weeks of Customer Service training (date to be determined)
Type 30 words per minute (Preferred) 

Please complete the on-line application. Qualified applicants will be contacted.
This position will require the selected candidate to travel outside the station for training - in addition to the completion of their new hire on-boarding.
This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.

Company info

SkyWest Airlines.
Website :

Company Profile
SkyWest, Inc. is the holding company for two North American regional airlines, SkyWest Airlines and ExpressJet Airlines, and an aircraft leasing company. SkyWest’s airline companies provide commercial air service in cities across the United States, Canada, Mexico and the Caribbean with approximately 4,000 daily flights and a fleet of 755 aircraft. SkyWest Airlines operates through partnerships with United Airlines, Delta Air Lines, US Airways, American Airlines and Alaska Airlines. ExpressJet Airlines operates through partnerships with United Airlines, Delta Air Lines and American Airlines. SkyWest is headquartered in St. George, Utah, and continues to set the standard for excellence in the regional industry with unmatched value for customers, shareholders and its nearly 20,000 employees.

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