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Job Details

Customer Service Agent Part Time

Company name
Piedmont Airlines, Inc.

Location
State College, PA

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Profile


Customer service agents work together as a team to provide excellent customer service and meet corporate objectives. Customer service agents must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include computerized passenger boarding, flight announcements, assisting customers with special needs, ticket sales, flight itinerary changes, seat assignments, and tracing mishandled luggage; also baggage loading, operation of motorized service vehicles and equipment, aircraft servicing, calculating baggage and cargo weights, and other duties as assigned.Minimum Qualifications:
18 years of age or older
High School Diploma or GED
Valid Driver's License
Ability to work all shifts, all days including nights, weekends, holidays
Work outside in all weather conditions
Able to lift up to 70 pounds
Successful completion of training course
Preferred Qualifications:
Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs
Bachelor's Degree in Aviation, Business or related field
Work Environment:
Airport ramp environment, subject to varied weather conditions and elevated noise levels
Work weekends, nights, holidays and\/or irregular shifts
Physical Requirements: Frequent stooping, bending, kneeling, lifting up to 70 pounds; provide assistance to customers with disabilities The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed. Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as requiredWe also require proof of High School or GED completionBenefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available M\/F Disabled and Vet EEO\/AA Employer Exceptional Aviators - Major Opportunities
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Company info

Piedmont Airlines, Inc.
Website : http://piedmont-airlines.com

Company Profile
At Piedmont Airlines, we are proud of what we do each and every day. Our pilots are some of the best in the industry, our safety record is unparalleled, and we offer outstanding benefits and travel privileges.

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