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Job Details

Specialist In-Flight Entertainment

Company name
Hawaiian Holdings, Inc.

Honolulu, HI

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Key Responsibilities:

Manage the day-to-day operations, schedules and planned activities for IFE tablet operation, inflight POS system, content/entertainment and any other guest-facing technology programs

Prepare implementation and process documentation of IFE programs and projects

Work with third-party vendors to manage and coordinate content cycle changes

Provide regular reporting of cost, revenue and performance metrics; support IFE budget and billing administrative process; review sales data and trends

Communicate IFE initiatives and programs to stakeholder groups

Manage IFE feedback channels, provide reporting and coordinate issue resolution

Build deep understanding of IFE budget and financial and performance metrics


Minimum Requirements:

Bachelor's Degree

2+ years of work experience in product management or related field

Excellent communication skills, both verbal and written

Demonstrated analytical skills

Demonstrated proficiency in managing projects and programs

Exceptional multi-tasking skills

Proficiency in MS Office: Word, Outlook and Excel

Abilitis to work in cross-functional role and to work effectively across an organization

Strong team work ethics and positive atttitude

Preferred Qualifications:

Experience with IFE and/or airline operations

Project management expertise and qualifications

Process development and/or process management

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 13 years (2004-2016) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler and Travel + Leisure have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 89th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page (Hawaiian Airlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Employment Opportunity Posters provided by OFCCP here

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Company info

Hawaiian Holdings, Inc.
Website :

Company Profile
Hawaiian Airlines was incorporated on January 30, 1929 under the name Inter-Island Airways Ltd. That year, thousands gathered in Honolulu to witness the departure of Hawaii's first scheduled inter-island flights to Maui and the Big Island of Hawaii. The fleet was comprised of two eight-passenger Sikorsky S-38 amphibian planes; six years later, larger 16-passenger Sikorsky S-43s were added to accommodate increased traffic and newly authorized inter-island airmail service.

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