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Manager Operations In-Flight

Company name
Hawaiian Airlines

Honolulu, HI

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Requisition Number18-0033Post Date1/8/2018TitleManager, Operations (In-Flight)DepartmentIn-FlightCityHonoluluStateHIPart-TimeNoPart-Time WeekendNoDescriptionKey Responsibilities:Report to Manager, In-Flight Operations Responsible for all activities as assigned by the Manager of Operations Concourses (Hub turns / Neighbor Island presence / North America and International Flights) to provide Flight Attendant supportImplement assigned initiatives (baggage issues / delays, etc.) Responsible for the application of the DOT random Drug Testing process Handles In-Flight delays and irregular operations Represents In-Flight on all Ops Calls Represent In-Flight in Gate actions (medical / law enforcement, etc.)Interacts with connecting Flight Attendant’sHandles In-Flight security issues (KCM / AOA, etc.) Coordinate Flight Attendant impact during delays, gate changes and irregular operations to achieve on-time departures and minimize delays attributed to In-FlightLiaison between In-Flight, Catering, and Customer Service departments to ensure highest quality of passenger serviceRespond to Flight Attendant requests for assistance at departure gates during boarding process and flight arrivalsRequirementsMinimum Requirements:High School diploma Three years of management experience Working knowledge of federal and state employment laws and regulations Computer Skills (Microsoft Word, Excel, Outlook, PowerPoint, Access, Crew Trac, Sabre, etc.)Must obtain a Passport, AOA badge and Ramp License Able to build and maintain relationships with Flight Attendants at the highest professional levelPreferred Qualifications:College degree Flight Attendant experience About Hawaiian AirlinesHawaiian® has led all U.S. carriers in on-time performance for each of the past 13 years (2004-2016) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler and Travel + Leisure have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.Now in its 89th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page (Hawaiian Airlines). For career postings and updates, follow Hawaiian’s LinkedIn page.For media inquiries, please visit Hawaiian Airlines’ online newsroom.

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Hawaiian Airlines
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