A. Overall Purpose of the Job
The Security Manager - Aviation (SM-A) is primarily responsible for the day-to-day delivery of aviation security assessments, advice and assistance. Under direction from the Security Director, Operations, the SM-A delivers consistent, high-quality aviation and maritime security and crisis management expertise to clients in the commercial airline, business aviation and luxury yachting sectors. The SM-A provides oversight to the Security Specialists who deliver these services.
B. Key Responsibilities
Oversee the service delivery, quality and case management of aviation assessments, advice and assistance to ensure high-quality 24/7 delivery of global aviation security support.
Maintain best practices and technical aviation risk analysis on the operational platform.
Monitor global security events and trends, initiate reports and provide analytical guidance on aviation incident and operations.
Provide aviation security guidance to crisis support operations when required.
Assist in developing a global aviation security provider network through country visits.
Consistent use of business systems to capture data relevant to workload, performance, and client satisfaction.
Undertake client facing tasks as required, including delivery of consulting and training services and description of services during client visits.
C. Job Profile
Required Skills and Knowledge
Extensive experience with the aviation industry and knowledge of the aviation security environment
Security, risk and crisis management experience
Experience operating in an international context (assignments, exchanges or experience in an overseas environment)
Experience managing the intelligence cycle
Experience with applying analytical techniques and procedures
People management experience
Strong IT skills including Microsoft Office Suite mapping software and other applications.
Excellent interpersonal and networking skills and demonstrated multicultural understanding
Strong oral and written communication skills
Research and analytical skills
Well organized proactive individual with demonstrated ability to work to deadlines and excellent attention to detail
Delivering results and meeting customer expectations
Following instructions and procedures
Managing stress and setbacks
Desirable Work Experience
5-10 years’ experience in civil aviation, national military, law enforcement, intelligence or corporate security
3-5 years’ aviation security experience preferably in operational risk assessment and/or flight planning
3-5 years’ analytical experience including identifying sources, synthesizing information and writing finished reports
Demonstrated security planning expertise in an international environment
Client-facing interaction experience
International travel experience or work abroad assignment
Additional Critical Qualities
Ability to work as part of a team
Ability to learn and adapt to new procedures and operating protocols
Ability to communicate clearly and sensitively with colleagues from different cultures and ethnic backgrounds
Ability to maintain high professional standards at all times
Bachelor’s degree (or equivalent) from an accredited college or university
Must be legal to work for any employer in the United States
Travel / Rotation Requirements
Travel dependent on business needs
Ability to deploy domestically or internationally at short notice as part of an Incident Management Team
Ability to be part of an on-call rotation outside of normal duty hours, in support of operations
See Job Description
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